- Managing People in Retail and Hospitality in Africa Managing People in Retail and Hospitality in Africa A Practitioners Guide, edited by Dr. Belinda Nwosu and David Butler, is an indispensable reference manual designed for industry professionals, investors, and aspiring practitioners in the African retail and hospitality sectors. Across 19 engaging chapters organized into five key thematic areas workforce, service, talent, culture, and learning the book delivers actionable, non-technical insights into managing talent and delivering exceptional customer experiences within Africa39s dynamic business landscape.
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